Terms and Conditions

Professional Locksmiths Australia

Effective Date: 2025

This website is operated by Professional Locksmiths Australia. Throughout the site, the terms “we”, “us”, and “our” refer to Professional Locksmiths Australia. We provide access to this website, including all information, tools, and services available from it, conditional upon your acceptance of the terms, conditions, and policies outlined here.

By visiting our site or engaging our services, you agree to be bound by the following terms and conditions (“Terms”), including any additional terms referenced here or linked elsewhere on the site. These Terms apply to all users of the site, including but not limited to browsers, clients, suppliers, and content contributors.

Please read these Terms carefully. If you do not agree to all the conditions set out, you must not access this site or use any of our services.

  1. General Terms of Use

You must be at least 18 years of age or legally able to enter into binding agreements in Australia. You agree not to use our services for any unlawful purpose or in breach of any local, state, or Commonwealth legislation.

Unauthorised use of this site or misuse of the services provided may result in service termination.

  1. Services and Pricing

All services listed on the site are subject to availability and may be modified or withdrawn at any time without notice. Prices are shown in Australian dollars (AUD) and include GST where applicable.

We reserve the right to change pricing or service details at our discretion. While we strive for accuracy, errors in service descriptions or pricing may occur, and we reserve the right to correct these.

  1. Orders and Payment

When you place a booking or submit a service request, you agree to provide current, complete, and accurate information. We reserve the right to cancel or refuse service where fraud, error, or unauthorised use is suspected.

Unless otherwise agreed, full payment is required upon completion of services rendered. Invoices must be settled within the terms stated.

  1. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have services rectified if they fail to be of acceptable quality and the failure does not amount to a major failure.

  1. Website Use

The content on our website is for general information only and should not be relied upon as sole advice. We make no warranty as to the accuracy, completeness, or currency of information provided.

Unauthorised reproduction or misuse of any content, images, or branding from this site is prohibited.

  1. Limitation of Liability

To the extent permitted by law, Professional Locksmiths Australia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website.

Where liability under the Australian Consumer Law cannot be excluded, it is limited to the re-supply of services or a refund, at our discretion.

  1. Third-Party Links and Tools

Our website may contain links to third-party sites or tools. We do not monitor or control these third parties and are not responsible for their content or accuracy. Use of such links or tools is at your own risk.

  1. Intellectual Property

All content on this website, including text, images, graphics, and logos, is owned or licensed by Professional Locksmiths Australia and may not be copied, distributed, or reused without prior written permission.

  1. Privacy

Your personal information is handled in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth). By using our services or submitting information, you consent to this policy.

  1. Prohibited Conduct

You must not use this website or our services to:

  • Engage in unlawful conduct;

  • Interfere with the security or functionality of the site;

  • Distribute malicious software or spam;

  • Harass, threaten, or defame others;

  • Violate intellectual property or data rights.

We reserve the right to terminate your access if any prohibited use occurs.

  1. Amendments

We may revise these Terms at any time. Any changes will be effective upon posting to the website. It is your responsibility to review this page periodically. Continued use of our website or services constitutes acceptance of any updates.

  1. Jurisdiction

These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that state.

  1. Contact

Questions regarding these Terms and Conditions should be directed to:

Professional Locksmiths Australia
Email: [email protected]
Phone: (02) 9401 0909
ABN: 50 127 755 695
Address: 3/10–18 Orchard Road, Brookvale, NSW 2100